Senior Controller, Customer Service Delivery

Full Time

Website Fast Recruitment

Competencies

  Solid knowledge of satellite communications techniques, architecture, and protocols

  Sound knowledge of DTH platforms, IP networks and Internet infrastructure (BGP/DNS/IPV6 etc.) and/or Broadcast systems and technologies (DVB/Multiplexing/Contribution/Distribution)

  Operating knowledge of VSAT platforms and associated systems

  Working knowledge of systems and server infrastructure (Linux/Windows)

  Oriented on customer experience

  Results-oriented with the ability to provide accurate reporting as required

  Ability to work in a team environment, and independently as required

  Good analytical and problem-solving skills

  Motivated to continuously acquire new knowledge and competencies

  Inspired to develop/improve the working environment

  Tangible improvements to systems under personal responsibility

  Excellent written and oral communication skills

  Good level of English

 

Qualification & Experience

  An electronics/telecommunications/ICT (BS/MS) degree, or equivalent qualifications and experience

  5-7 years working experience in technical customer support and service/systems management

  Theoretical and practical knowledge of satellite communications, networking and/or IT systems

To apply for this job please visit fast.lu.