System Technician (M/F)

Our client, a Holding Company, is looking for a

System Technician (M/F)

Missions :

• Install and maintain computer systems and networks aiming for the highest functionality
• Monitor core IT processes in order to make sure of their proper execution
• Provide support to users
• Maintain Unix/Linux operating systems
• Manage VMWare, Windows server, Active Directory, MS Exchange, Windows 10 workstations
• Maintenance of VDI images and desktop pools / Troubleshoot and resolve VDI issues
• Perform daily IT operations/ Perform daily service desk and help desk
• Perform basic tasks on Oracle DBs
• Solve basic network issues
• Troubleshoot and solve hardware, software and connectivity problems, including user access and component configuration
• Operate and monitor servers and peripheral equipments
• Monitor console control panel and made procedural or operational corrections as necessary
• Observe operation of equipment, control panels, error lights, verification printouts, error messages and faulty output
• Contact the appropriate Staff to solve console control panel errors
• Research error messages and manipulate console to resequence job steps after job interruption
• Ensure SOD (Start of Day) and COB (Close of Business) roles
• Determine sources of computer problems
• Document computer problems and resolutions
• Liaise between the Staff Members and IT to solve issues
• Maintain confidentiality with regard to the processed information, stored or accessed by the network
• Update the procedures, when needed
• Provide administrative support and complete all requested control checklists

Qualification :

• Bachelor’s degree in IT or equivalent experience
• Experience of 2 years with Windows Server, VMWare, Active Directory environments
• Knowledge of computer system backup requirements and procedures
• Knowledge of computer input and output media
• Knowledge of computer job control procedures
• Knowledge of Microsoft Suite
• Fluent in English & French